Clarion Housing Group are currently recruiting for a Tenancy Specialist to join their Housing North London team with frequent travel across the region.
A hybrid role, the Tenancy Specialist will provide a high level of expertise on Anti-Social Behaviour, tenancy fraud, and legal action for tenancy enforcement, working closely with field based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.
Applicants should be organised and capable of managing a varied workload, have an excellent understanding of anti-social behaviour and tenancy fraud as well as a demonstrable knowledge of the legislation in respect to tenancy management, fraud, ASB and legal disrepair.
As well as having an understanding of Data Protection and how it applies in investigation work and experience of successful case management, applicants should already have experience of investigative interviewing, ideally for fraud and/or ASB as well as preparing and presenting cases at court.
Applicants should also be an excellent communicator with good investigative, intelligence gathering and problem solving skills and be confident, positive and solution-focused people who are capable of making sound decisions, and we’ll need you to be resilient and adaptable.
Preferably applicants will hold or be working towards a BTEC in Community Safety and/or Counter Fraud Specialist qualification.
The role is advertised as a secondment/fixed term contract until June 2024 and the closing date for applications is Tuesday 23rd January 2024 at midnight.