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Who We Are & What We Do

The Tenancy Fraud Forum was launched at the Ministry for Housing, Communities and Local Government in April 2012.  We recognised the need for a fraud forum that focused solely on tenancy fraud issues because of the complex law that surrounds such matters and the requirement for niche investigations. The Executive Committee of TFF is made up of fraud specialists from local authorities and housing associations.


Our objective is to encourage all social landlords to work collaboratively in identifying and combatting tenancy fraud.  We have set up a number of regional groups that are doing excellent work and significantly increasing their success rates in the civil and criminal courts. Membership is only open to those who are directly employed by a social landlord with a related email address or those who assist social landlords with the legal issues (solicitors and barristers). 

TFF is a not for profit organisation, membership is free and always will be. We offer free advice, training and shadowing opportunities for all social landlords to ensure that they are ahead of the fraudster game.

Meet the Committee

Debbie Dansey_edited.jpg

Debbie is both a founder and current Executive Committee Member of the Tenancy Fraud Forum.  She is also a founder and current member of, the Kent Tenancy Fraud Forum regional group. 
 

Debbie is an accomplished counter fraud manager and investigator with over 30 year’s experience.  She currently works for Ashford Borough Council in Kent, delivering a range of professional services which includes fraud prevention and detection, and investigative services. A personal aim of Debbie’s is to foster cooperation and liaison between investigators from all disciplines, to promote the prevention and detection of all fraud and financial irregularity in Local Authorities.

Debbie Dansey

Committee Member

Debbie Dansey

Committee Member

Rob Ducker_Photo.png

Rob joined the Tenancy Fraud Forum as an Executive Committee Member in 2016.  In conjunction with this, he is also Chairs the Thames Valley regional tenancy fraud group, which he has done since January 2016. 

 

Following 25 years service with Thames Valley Police, he joined Oxford City Council as a Senior Investigation Officer in January 2016, where he currently manages a team of investigators and intelligence officers dealing with a wide range of reactive and proactive investigations including into tenancy fraud.
 

Rob Ducker

Committee Member

Rob Ducker

Committee Member

Tade Olalekan.jpg

Tade became a member of the Tenancy Fraud Forum Executive Committee in 2017. She also Chair’s the Hampshire Tenancy Fraud Forum regional group.  
 

Although she has worked in social housing for over 20 years, Tade has spent the last 17 years with Abri.  For the last 4 years, she has been Abri’s lead for Tenancy Fraud,   promoting tenancy fraud awareness within the organisation. 
 

Raising awareness of, and investigating tenancy fraud, is important to Tade, as she wishes to ensure that those in need have access to homes which otherwise would be denied through fraudulent use.

Tade Olalekan

Committee Member

Tade Olalekan

Committee Member

KR.jpg

Katrina is the Chair of the Tenancy Fraud Forum and one of its founding members.  She is a solicitor who specialises in Housing Management law with a particular emphasis on tenancy fraud.  In 2017 she was awarded an MBE for Services to Social Housing.  
 
After many years working in-house for housing associations where she also managed Fraud Investigators, she is now an Associate at Capsticks Solicitors.  She is absolutely committed to using all the relevant legislation to take the toughest action against fraudsters and will pursue the enforcement of Unlawful Profit Orders across the globe.

Katrina Robinson MBE

Chair

Katrina Robinson MBE

Chair

Stephanie is currently Vice Chair of the Tenancy Fraud Forum and was one of its founding members.  She also sits on the Executive Board for the London Boroughs’ Fraud Investigators’ Group and heads up the Housing Investigations Team for Islington Council. 

Stephanie has over 15 years' experience in addressing tenancy fraud and is renowned as being a specialist in her field. During that time, not only has she provided assistance to over 150 housing associations on best practice in tackling tenancy fraud, but has also provided training, wrote several guidance documents and also advised on the creation of the Prevention of Social Housing Fraud Act.  She was also instrumental in pursuing and obtaining a landmark Norwich Pharmacal Order against Airbnb to obtain data from them regarding tenancy fraud.

Stephanie Toghill

Vice Chair

Stephanie Toghill

Vice Chair

Steph T photo_edited.jpg
Alan Bryce picture.jpg

Alan is a founding member of the Tenancy Fraud Forum. He was an Executive Committee until 2016 and rejoined in December 2020. Through his former roles as Head of Counter Fraud and Cybercrime at the Charity Commission, Head of Counter Fraud at the Audit Commission and Chair of The European Institute for Tackling Corruption and Fraud, Alan has developed a broad knowledge of countering fraud and was responsible for first bringing the level of tenancy fraud to wider national prominence. 

 

Alan’s MSc dissertation on The Nature and Scale of Social Housing Fraud, the first academic study on tenancy fraud in the UK, remains extant as the basis for the sector's understanding of the scale of such fraud.

Alan Bryce

Committee Member

Alan Bryce

Committee Member

Nic Evans.jpg

Nicola has been a member of the Tenancy Fraud Forum Executive Committee since November 2018.

An accomplished counter fraud investigator and manager, with two decades of experience dealing with tenancy fraud for Local Authorities and Housing Associations, she currently works for the L&Q Group as their Tenancy Fraud Manager.  

 

Nicola is a real advocate of raising fraud awareness and considers it a privilege to be able to support the social housing sector in combating fraud in all its guises, both through her current role and membership of the TFF board. 
 

Nicola Evans

Committee Member

Nicola Evans

Committee Member

Andrew Jefferies.jpg

Andrew has over 20 years’ experience within the fraud sector and has been a member of the Tenancy Fraud Forum Executive Committee since April 2020.

 

For the last 8 years Andrew has been at Peabody Housing Association, where he is currently the Tenancy Fraud Manager.  As well as managing a team of investigators’, he ensures that all available action is taken against fraudsters and has works closely with local authority partners to bring criminal cases and recoup illegal profits made by fraudsters.  Andrew has transformed Peabody’s approach to tackling tenancy fraud, resulting in the recovery of over 700 properties during his tenure.
 

Andrew Jefferies

Committee Member

Andrew Jefferies

Committee Member

TFF.webp

Coming soon.

Rajvinder Vine

Committee Member

Ruth Jones

Committee Member

Rajvinder Vine

Avril Drummond.jpg

Avril has been an Executive Committee Member of the Tenancy Fraud Forum since 2017. A very experienced and knowledgeable investigator who is passionate about stopping people exploiting the system and committing fraud, she is currently a Senior Corporate Fraud Investigator for Buckinghamshire Council. Avril has worked across various Boroughs in London, including Hackney, Tower Hamlets, Waltham Forest, Camden, Islington and Hounslow. Avril has worked in housing for local government and housing associations for over 20 years, where alongside pursuing civil and criminal cases, she has also provided guidance, established procedure and practice, and conducted tenancy fraud awareness training.

Avril Drummond

Committee Member

Avril Drummond

Committee Member

Jessie Napier.jpg

Jessie joined the TFF Executive Committee on 4 February 2023. She has worked in housing fraud for 16 years as an investigator and manager. 

 

She has recently moved from Camden and is now the Housing Investigation Manager at RBKC. She is dedicated to tackling tenancy fraud, has a vast knowledge of housing law and is very passionate about all things housing fraud related. She has dealt with many criminal and civil cases and is currently doing work with Air B&B to enable better information sharing on sub-let properties.

Jessie Napier

Committee Member

Jessie Napier

Committee Member

TFF.webp

Amanda has been in affordable housing for over 20 years working in both Local Authorities and Housing Associations.

 

She previously joined the Committee when she was the tenancy fraud lead for Radian, recovering 23 properties that were being used illegally and by raising the profile of tenancy fraud within the organisation and working with partners on data matching.

She recently rejoined the Committee and is now the tenancy fraud lead for Moat Housing and recently successfully secured Moats first Unlawful Profit Order of nearly £12,000.

Amanda Morait

Committee Member

Ruth Jones

Committee Member

Amanda Morait

TFF.webp

The Northern Ireland Housing Executive (NIHE) is the largest social housing provider in Northern Ireland responsible for approximately 85,000 properties. 

The NIHE is responsible for the Housing Selection Scheme throughout Northern Ireland assessing all housing and homeless applications.

The NIHE administers housing benefit and rates relief throughout Northern Ireland to all claimants that are not in receipt of universal credit, as well as many other housing related functions. 

Our NIHE TFF Executive Committee member joined the committee in March 2022 bringing with them over 20 year’s experience in the NIHE.  Throughout their career, they have worked in various departments providing them with a wealth of experience and knowledge within the housing sector.  For the last 7 years, they have developed and managed the Tenancy Fraud Investigation Unit within the organisation.  They are a CIPFA Accredited Counter Fraud Specialist and have been trained in Advanced Investigative Practices.

Northern Ireland Housing Executive

Committee Member

Iain.jpg

Iain has over 35 years’ experience in criminal, civil and regulatory investigations and investigations management, both within the private and public sectors, domestically and internationally.   

His last role prior to retirement in February 2021 was as the Deputy Head of Investigations and Enforcement at the Charity Commission.  However, he also spent 20 years as a policeman in the RAF, worked for the NHS as a Counter Fraud Specialist and also had a brief stint at the Audit Commission. 

Iain provides various ad hoc services to the TFF Executive Committee which include managing the TFFs social media and website.  

Iain Hewitt

Administrative Support

Dillon.jpg

Dillon has over 16 years’ experience within the fraud sector including Local and Central Government, and has been a member of the Tenancy Fraud Forum Executive Committee since March 2022.

 

For the last 3.5 years, Dillon has been at Network Homes Ltd, where he is currently the Counter Fraud Manager. Covering all aspects of fraud against the business including tenancy fraud, he ensures that all available action is taken against fraudsters so that properties are recovered successfully for those in genuine need. Dillon has played a key part in implementing Network’s Tenancy Fraud Strategy by taking a proactive approach to tackling tenancy fraud recovering 60 properties and obtaining £50,000 in Unlawful Profit Orders since joining the business.

Dillon Darbar

Committee Member

Dillon Darbar

Committee Member

TFF.webp

David has as been a member of the Tenancy Fraud Forum Executive Committee since March 2022.

 

He has worked in the public sector for the past 30 years, initially working as a benefit assessor, from 1992 to date, leading a team of investigators with responsibility for investigating frauds committed against or within the local authority, including tenancy fraud. 

 

An Accredited Counter Fraud Specialist / Manager with a wealth of experience conducting investigations and delivering investigating officer, and fraud awareness training.

 

David is a also a member of the Wales Fraud Forum Strategic Board.

David Hexter

Committee Member

David Hexter

Committee Member

Paula.jpg

After 8 years working in various operational and strategic roles in Renfrewshire Council’s Housing Services, Paula took up a role in the Counter Fraud team specialising in tenancy fraud.

A recent inclusion to the TFF Executive Committee, Paula is working alongside the Scottish Local Authorities Investigators Group to raise awareness of the impact tenancy fraud has on social housing providers in Scotland and to advocate for legislative changes to protect social housing stock across Scotland.

Paula Craig

Committee Member

Ruth Jones

Committee Member

Paula Craig

  • Katrina Robinson MBE | Chair
    Katrina is the Chair of the Tenancy Fraud Forum and one of its founding members. She is a solicitor who specialises in Housing Management law with a particular emphasis on tenancy fraud. In 2017 she was awarded an MBE for Services to Social Housing. After many years working in-house for housing associations where she also managed Fraud Investigators, she is now an Associate at Capsticks Solicitors. She is absolutely committed to using all the relevant legislation to take the toughest action against fraudsters and will pursue the enforcement of Unlawful Profit Orders across the globe.
  • Stephanie Toghill | Vice Chair
    Stephanie is currently Vice Chair of the Tenancy Fraud Forum and was one of its founding members. She also sits on the Executive Board for the London Boroughs’ Fraud Investigators’ Group and heads up the Housing Investigations Team for the Royal Borough of Kensington and Chelsea. Stephanie has over 15 years' experience in addressing tenancy fraud and is renowned as being a specialist in her field. During that time, not only has she provided assistance to over 150 housing associations on best practice in tackling tenancy fraud, but has also provided training, wrote several guidance documents and also advised on the creation of the Prevention of Social Housing Fraud Act.
  • Alan Bryce | Committee Member
    Alan is a founding member of the Tenancy Fraud Forum. He was an Executive Committee until 2016 and rejoined in December 2020. Through his former roles as Head of Counter Fraud and Cybercrime at the Charity Commission, Head of Counter Fraud at the Audit Commission and Chair of The European Institute for Tackling Corruption and Fraud, Alan has developed a broad knowledge of countering fraud and was responsible for first bringing the level of tenancy fraud to wider national prominence. Alan’s MSc dissertation on The Nature and Scale of Social Housing Fraud, the first academic study on tenancy fraud in the UK, remains extant as the basis for the sector's understanding of the scale of such fraud.
  • Debbie Dansey | Committee Member
    Debbie is both a founder and current Executive Committee Member of the Tenancy Fraud Forum. She is also a founder and current member of, the Kent Tenancy Fraud Forum regional group. Debbie is an accomplished counter fraud manager and investigator with over 30 year’s experience. She currently works for Ashford Borough Council in Kent, delivering a range of professional services which includes fraud prevention and detection, and investigative services. A personal aim of Debbie’s is to foster cooperation and liaison between investigators from all disciplines, to promote the prevention and detection of all fraud and financial irregularity in Local Authorities.
  • Rob Ducker | Committee Member
    Rob joined the Tenancy Fraud Forum as an Executive Committee Member in 2016. In conjunction with this, he is also Chairs the Thames Valley regional tenancy fraud group, which he has done since January 2016. Following 25 years service with Thames Valley Police, he joined Oxford City Council as a Senior Investigation Officer in January 2016, where he currently manages a team of investigators and intelligence officers dealing with a wide range of reactive and proactive investigations including into tenancy fraud.
  • Tade Olalekan | Committee Member
    Tade became a member of the Tenancy Fraud Forum Executive Committee in 2017. She also Chair’s the Hampshire Tenancy Fraud Forum regional group. Although she has worked in social housing for over 20 years, Tade has spent the last 17 years with Abri. For the last 4 years, she has been Abri’s lead for Tenancy Fraud, promoting tenancy fraud awareness within the organisation. Raising awareness of, and investigating tenancy fraud, is important to Tade, as she wishes to ensure that those in need have access to homes which otherwise would be denied through fraudulent use.
  • Avril Drummond | Committee Member
    Avril has been an Executive Committee Member of the Tenancy Fraud Forum since 2017. A very experienced and knowledgeable investigator who is passionate about stopping people exploiting the system and committing fraud, she is currently a Senior Corporate Fraud Investigator for Buckinghamshire Council. Avril has worked across various Boroughs in London, including Hackney, Tower Hamlets, Waltham Forest, Camden, Islington and Hounslow. Avril has worked in housing for local government and housing associations for over 20 years, where alongside pursuing civil and criminal cases, she has also provided guidance, established procedure and practice, and conducted tenancy fraud awareness training.
  • Nicola Evans | Committee Member
    Nicola has been a member of the Tenancy Fraud Forum Executive Committee since November 2018. An accomplished counter fraud investigator and manager, with two decades of experience dealing with tenancy fraud for Local Authorities and Housing Associations, she currently works for the L&Q Group as their Tenancy Fraud Manager. Nicola is a real advocate of raising fraud awareness and considers it a privilege to be able to support the social housing sector in combating fraud in all its guises, both through her current role and membership of the TFF board.
  • Andrew Jefferies | Committee Member
    Andrew has over 20 years’ experience within the fraud sector and has been a member of the Tenancy Fraud Forum Executive Committee since April 2020. For the last 8 years Andrew has been at Peabody Housing Association, where he is currently the Tenancy Fraud Manager. As well as managing a team of investigators’, he ensures that all available action is taken against fraudsters and has works closely with local authority partners to bring criminal cases and recoup illegal profits made by fraudsters. Andrew has transformed Peabody’s approach to tackling tenancy fraud, resulting in the recovery of over 700 properties during his tenure.
  • Jessie Napier | Committee Member
    Jessie recently joined the TFF Executive Committee on 4 February 2023, but has worked in housing fraud for 16 years as an investigator and manager. She has recently moved from Camden and is now the Housing Investigation Manager at RBKC. She is dedicated to tackling tenancy fraud, has a vast knowledge of housing law and is very passionate about all things housing fraud related. She has dealt with many criminal and civil cases and is currently doing work with Air B&B to enable better information sharing on sub-let properties.
  • Dillon Darbar | Committee Member
    Dillon has over 16 years’ experience within the fraud sector including Local and Central Government, and has been a member of the Tenancy Fraud Forum Executive Committee since March 2022. For the last 3.5 years, Dillon has been at Network Homes Ltd, where he is currently the Counter Fraud Manager. Covering all aspects of fraud against the business including tenancy fraud, he ensures that all available action is taken against fraudsters so that properties are recovered successfully for those in genuine need. Dillon has played a key part in implementing Network’s Tenancy Fraud Strategy by taking a proactive approach to tackling tenancy fraud recovering 60 properties and obtaining £50,000 in Unlawful Profit Orders since joining the business.
  • Amanda Morait | Committee Member
    Amanda has been in affordable housing for over 20 years working in both Local Authorities and Housing Associations. She previously joined the Committee when she was the tenancy fraud lead for Radian, recovering 23 properties that were being used illegally and by raising the profile of tenancy fraud within the organisation and working with partners on data matching. She recently rejoined the Committee and is now the tenancy fraud lead for Moat Housing and recently successfully secured Moats first Unlawful Profit Order of nearly £12,000.
  • David Hexter | Committee Member
    David has as been a member of the Tenancy Fraud Forum Executive Committee since March 2022. He has worked in the public sector for the past 30 years, initially working as a benefit assessor, from 1992 to date, leading a team of investigators with responsibility for investigating frauds committed against or within the local authority, including tenancy fraud. An Accredited Counter Fraud Specialist / Manager with a wealth of experience conducting investigations and delivering investigating officer, and fraud awareness training. David is a also a member of the Wales Fraud Forum Strategic Board.
  • Paula Craig | Committee Member
    After 8 years working in various operational and strategic roles in Renfrewshire Council’s Housing Services, Paula took up a role in the Counter Fraud team specialising in tenancy fraud. A recent inclusion to the TFF Executive Committee, Paula is working alongside the Scottish Local Authorities Investigators Group to raise awareness of the impact tenancy fraud has on social housing providers in Scotland and to advocate for legislative changes to protect social housing stock across Scotland.
  • Northern Ireland Housing Executive | Committee Member
    The Northern Ireland Housing Executive (NIHE) is the largest social housing provider in Northern Ireland responsible for approximately 85,000 properties. The NIHE is responsible for the Housing Selection Scheme throughout Northern Ireland assessing all housing and homeless applications. The NIHE administers housing benefit and rates relief throughout Northern Ireland to all claimants that are not in receipt of universal credit, as well as many other housing related functions. Our NIHE TFF Executive Committee member joined the committee in March 2022 bringing with them over 20 year’s experience in the NIHE. Throughout their career, they have worked in various departments providing them with a wealth of experience and knowledge within the housing sector. For the last 7 years, they have developed and managed the Tenancy Fraud Investigation Unit within the organisation. They are a CIPFA Accredited Counter Fraud Specialist and have been trained in Advanced Investigative Practices.
  • Rajvinder Vine | Committee Member
    Coming Soon.
  • Iain Hewitt | Administrative Support
    Iain has over 35 years’ experience in criminal, civil and regulatory investigations and investigations management, both within the private and public sectors, domestically and internationally. His last role prior to retirement in February 2021 was as the Deputy Head of Investigations and Enforcement at the Charity Commission. However, he also spent 20 years as a policeman in the RAF, worked for the NHS as a Counter Fraud Specialist and also had a brief stint at the Audit Commission. ​ Iain provides various ad hoc services to the TFF Executive Committee which include managing the TFFs social media and website.
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